Securus has been given the Gold Stevie Award for customer service in sales, and they have been given the award because of their incredible phone calling system for prisons. They have created something that is quite simple to use, and they are advancing a platform that will serve everyone with family in prison. This article explains how the company helps every customer with their prison calling experience.
#1: They Offer Videos And Calls
The company has come up with a proper system to offer video calls to inmates, and families may use it at any time. There are many people who are reading about the Gold Stevie Award wondering how they may take advantage of the calling system in their own families. They may place calls over video with the company at any time, and they may call over a regular phone line when needed.
#2: The Customer Service
The company has ensured many times over that customers will have service when needed. They will speak to customers about starting accounts, and they will help customers understand how to use their account. Each customer account may be used on a desktop, laptop or mobile device, and the company will ensure they are offering the aid customers require.
#3: The Mobile App
The mobile app will help users who must place calls when they are not at home. The mobile device may be much easier to use, and it will help users make calls with many people around a small device. Using a phone or tablet is a bit like taking a picture, and it is simpler than crowding around a computer.
Securus Technologies has the Gold Stevie Award because of the amazing work they have done to help customers call prisons. Families are connecting, and they are doing so with ease.